registred user software said trial0Comments This topic has 4 replies, 2 voices, and was last updated 4 years, 7 months ago by Dugi. Viewing 5 posts - 1 through 5 (of 5 total) Author Posts March 29, 2020 at 6:58 pm #164593 jokwonParticipant The software always said i’m in a trial user but my subscription finish in 5 month? March 29, 2020 at 7:10 pm #167858 jokwonParticipant And nothing over level 60 in guide March 29, 2020 at 7:41 pm #167859 DugiKeymaster If your purchase is shown as active in the members area on the left hand side but you’re missing the paid guides. 1. Load the Dugi installer 2. Click on the settings and enter your DugiGuides Username (not email) and Password If it doesn’t say “Welcome, username” then you have entered the incorrect credentials, make sure username and password is correct. 4. Click Reinstall (after a new purchase) March 29, 2020 at 10:21 pm #167862 jokwonParticipant Ok now its working but no guide over 79 ? nothing April 1, 2020 at 1:49 am #167866 DugiKeymaster jokwon said: Ok now its working but no guide over 79 ? nothing should be there, just make sure 1. you are logged in with the installer it should say “Welcome, Jokwon” 2. click the reinstall button Author Posts Viewing 5 posts - 1 through 5 (of 5 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In