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  • May 19, 2021 at 3:51 pm #164917
    j3romm
    Participant
      It seems like I am still logged in on the forum, but when I want to buy my TBC guide upgrade the website does not seem to know I am logged in. So it is telling me if I am already a member pls log in. But when I try to log in I get this error message “Authentication problem, please contact website administrator”

      I have triple checked already and my login info is correct.

      What do I do now?
      May 19, 2021 at 7:40 pm #168951
      Dugi
      Keymaster

        hi looks like account was locked because of too many ip detected logging in. I have unlocked the account but if too many ip is used it will automatically get locked again. 

        May 19, 2021 at 8:50 pm #168963
        j3romm
        Participant

          Dugi said:

          hi looks like account was locked because of too many ip detected logging in. I have unlocked the account but if too many ip is used it will automatically get locked again. 

          That is good to know. I use a vpn sometimes, so that is the reason.
          thx for the fast response and service!

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