• This topic has 3 replies, 2 voices, and was last updated 2 years ago by Ozzi.
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  • April 6, 2021 at 4:02 pm #164877
    deaddoll
    Participant

      I’ve downloaded the newest launcher, but it crashes when i start it. Got w10 (The installer is crashing…)

      April 6, 2021 at 7:29 pm #170547
      Ozzi
      Participant

        Ensure that you add DugiGuides_1.5.0.exe to you’re security program’s exclusions and unblock it or remove it from the virus vault if it’s gone in there.

        If the installer still crashes run this command line in CMD.exe

        get-filehash -Algorithm MD5 "{path}DugiGuides_1.5.0.exe"

        {path} is where you have DugiGuides_1.5.0.exe stored.

        The Hash should match this

        5BEF794D309A1646841769662A6B2EE2

        If it does not match, delete the file and then empty Recycle Bin, go to Dugiguides members area and redownload the installer, run the above command again and check.

        Ensure that compatibility options remain default, the installer does not need any compatibility configs for it to run, esp in Win10

        September 6, 2022 at 5:45 pm #169744
        deaddoll
        Participant

          Thank you – ill give it a try :)

          September 6, 2022 at 5:51 pm #169745
          deaddoll
          Participant

            That worked :)

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