Can you please provide more information in regards to ‘poof it goes to crash’.
Do you get an error message? What’s the error message?
In the mean time can you please ensure that DugiGuides_1.5.3.exe is added to your security software Exceptions list.
Even if you aren’t using a third party security software like AVG, Windows comes with it’s own security software, since Windows 10 / 11 it’s called Windows Security with Windows Defender. For this you can google how to add programs to exceptions list, there are loads of guides out there that step you through this process, even for the third party software such as AVG.