i guess, you just purchased classic guide, not the retail guide subscription, hence you don’t have that subscription, only first few levels are available on retail for free.
i guess, you just purchased classic guide, not the retail guide subscription, hence you don’t have that subscription, only first few levels are available on retail for free.
I purchased the Classic Guide and I only have the guides of 1-12 lvls
check your login and password and try reinstalling the guides. you should have wow classic listed in the installer on the left, as well as your name, as in the picture above.