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Viewing 15 posts - 556 through 570 (of 1,559 total)
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  • Dugi
    Keymaster

      Hi looks like you only have the WoW classic guide and not the retail, you still need to purchase the retail and reinstall 

      in reply to: Authentication problems #168176
      Dugi
      Keymaster

        in reply to: Authentication problems #168175
        Dugi
        Keymaster

          You must be working in 3 different places and have a teleportation device, where you can be in multiple places at the same time. 

          in reply to: Beta guide access for Shadowlands beta #168172
          Dugi
          Keymaster

            hi we don’t offer beta guides, we’re working around the clock to get this finish in time for the expansion release. 

            in reply to: Authentication problems #168171
            Dugi
            Keymaster

              I had to create a new account because I got disconnected from the forums after you reply me.
              I’m pretty sure the problem isn’t my username or password.
              I use a password manager so there is no way I can type something wrong and there’s a different message when I type the right password and when I type the wrong password. So i’m pretty sure Dugi is trying to not refund me and want to stole my money.

              We’re not in the business of stealing of your $6.99, account was automatically locked by our system due to account sharing, you act so offended and ripped off when you’re the one stealing from us and sharing with your friends. 

              You should already have your refund by now, don’t come back. 

              Dugi
              Keymaster

                we’ll fix that up 

                in reply to: Authentication problems #168167
                Dugi
                Keymaster

                  There should be no issue, make sure your username and password are correct.

                  in reply to: Update to 8.824 Issue #168166
                  Dugi
                  Keymaster

                    Hi make sure you entered your username and password with the installer and click reinstall 

                    in reply to: How to reinstall Dugi? #168165
                    Dugi
                    Keymaster
                      2. Load the Dugi installer

                      3. Click on the settings and enter your DugiGuides Username and Password (it should say Welcome! Username) if successful otherwise enter your info correctly

                      4. Check install path is correct, try clicking the Auto Detect Path button to fix it

                      Win Retail. <your path>World of Wacraft_retail_
                      Win Classic. <your path>World of Wacraft_classic_

                      Mac Retail. /Applications/World of Wacraft/_retail_/
                      Mac Classic. /Applications/World of Wacraft/_classic_/

                      5. Check launcher path is correct

                      6. Click Reinstall (after a new purchase)
                      in reply to: Automatically removing waypoint #168163
                      Dugi
                      Keymaster

                        there’s no option for that at the moment. 

                        in reply to: Current status of Dugi for Shadowlands? #168162
                        Dugi
                        Keymaster

                          it will likely be the same as the our normal update prices, Leveling guide $30, achievement & profession update will be $15. 

                          Older Legion update will be free and BFA updates will be reduced once the expansion update is release. 

                          in reply to: Profession guide BfA #168158
                          Dugi
                          Keymaster

                            yes it includes the legion one, it does require separate purchase and not part of the loyalty program

                            in reply to: Retail Bug: Orgrimmar Portal in Deadwind Pass #168157
                            Dugi
                            Keymaster

                              we’ll fix that up thank you

                              in reply to: moving the guide frame #168156
                              Dugi
                              Keymaster

                                yes go to dugi settings > frames > tick Move Objective Tracker   if you’re using the default anchored mode

                                in reply to: Classic Bug Report: Arcane Runes (in Azshara) #168155
                                Dugi
                                Keymaster

                                  that should be fixed now

                                Viewing 15 posts - 556 through 570 (of 1,559 total)