[content_box_red width=”75%”]THE LOYALTY PROGRAM IS NO LONGER AVAILABLE FOR NEW MEMBERS[/content_box_red]

Video Summary:

  • Introducing Dugi Guides – Members Loyalty Program to reward our old members.
  • All members who made a total purchase of $175 or more will earn a free lifetime updates for the following guides
    – Leveling
    – Dailies & Events
    – Loremater & Dungeons
    – Dugi Gold Academy
  • The free lifetime updates will cover new content updates for Mist of Pandaria and future World of Warcraft expansion.
  • Loyalty program is effective now for all your old and new active purchase will count towards the loyalty program, once you have reach $175 total purchase or more, your account will be flagged automatically by our system for free updates.

[content_box_red width=”75%”]Note: We are aware of issues with some products displaying $0 purchase.

  1. Make sure the $0 product have a receipt #
    (free product such as Bonus guides or Cataclysm update might not have one and the $0 value displayed is correct)
  2. Please contact Sales Enquiry (Dugi) using the Ticket Support and I will fix it.

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    335 replies to "Members Loyalty Program"

    • Justin Elassaad

      Hey dugi i have bought every single guide you have made to date and total purchase of $187 am i covered for the loyalty program? or free upgrade?

    • Jayme Ernest

      Will you please check my account? I have all the guides as well but some have a zero balance. Thank you

      • Dugi

        Some guides such as Cataclysm update is at $0 such as because they were free.

    • Craig Claridge

      Hi Dugi,

      I think what you have done with the Loyalty program is a smart idea.:) I will not benefit as I am only up to $131 (no Ally guides.. Go the Horde) but it does not worry me as I will be buying the MoP guides regardless. I just wanted to say thank you for the great guides, all of them. Like others I know for a fact that without them I would be flying around in circles. Keep up the great work..:)

    • Edoardo Paoletti

      I have to thks you Dugi, i play only Alliance and buy all guide but i can’t reach the 175$.

      But i’m upgrade to all the alliance MoP’s guide u make. U have made a great job and i continue to follow u.

      gg

      Edoardo

    • Daniel Adams

      that´s a great ide

    • MARK BARRACLOUGH

      Hi Dugi
      Can you check my balance as i have a lot of $o including the initial purchase

      • Dugi

        should be fixed now

    • grizwold

      Could you check my balance Dugi? I am showing 3 $0.00 items. I my $127.00 balance correct?
      Thank You…..Griz.

      • Dugi

        the $0 on your account are free.

    • BrianK

      I also have problems that some of them says 0$

      • Dugi

        please check your receipts and make sure they are not free items.

    • RikC

      This is a great idea, then it hit me, what about the winners of your dungeon guide competition. These people did not have to buy the dungeon guide or the cataclysm update. That is about a $65 towards this scheme that they did not get an option to spend.

      I have all of your guides except the gold guide because I do not need it, but I can never take part of this scheme because even with the MOP update I will have not spent enough.

    • BethH

      Hello … this is a great idea for your customers. I know that it will be quite a relief for some of us too … not to have to worry about paying for a “new” update when MoP comes out.

      I’m not sure if what you mean about the 0 showing in purchase history is what I’m seeing on part of the items in my account, or not. I know it shows the gift voucher I purchased, but then underneath it is a $0 for the actual guide when I purchased it. I wouldn’t think that was odd except that another $35 voucher I bought does show the $35 for the item that was purchased with it below that. So, I thought I’d ask you to check my account. There is also a $0 for the Alliance and Horde Cataclysm Update, and I could swear we had to pay for that. Not sure though.

      Thanks again for everything. Your Dungeon guide has been a huge help to me, and there wasn’t anything available anywhere else for a long time that was like it. I never would have figured out a lot of the instances as well without it. Thank you!

      ~Beth73

      • Dugi

        This is correct because the cost of the gift voucher itself is counted, but the product claimed with the voucher is not. Your Cataclysm update came free because the product was purchase after Cataclysm was released.

        • Beth Harvey

          @Dugi, So is my account 120 or 155? Since I see one voucher of 85, one voucher of 35 and then the guide for 35? I just ask because I know there were some glitches with one of the vouchers, and it was refunded … but I re-purchased other items later. I just wanted to know where I’m at so I know what I’d need to do next.

          P.S. Unrelated to the loyalty program … is there a way to keep Dugi Guides from seemingly resetting my tracked objectives for achievements and quests, etc that I use other add ons and Blizzard for?

    • Tim Pittman

      ****, $161….
      Haha, great guides though Dugi, They have helped immeasurably!

    • Jesse Barnes

      Hi currently cant see how much ive spent can you let me
      Know thanks

      • Dugi

        it should be displayed at the bottom of my account page

        • JesseB

          @Dugi, Hi i went ahead and check it out i been a member since 12/06/2009 i bought a lifetime… All i can see is $0.00

          • Dugi

            should be fixed now.

            • JesseB

              @Dugi, Thanks got a couple of bucks to go

    • Jakeysmiles

      This is awesome! I’m not sure how much I’ve spent, though, since I have quite a bit showing $0.

    • GREGORYB

      I’ve been a member since 2006 and I’ve bought everything but it only comes to $142 according to my account page. Is that number accurate or do I get Grandfathered in since I’m pre-2008?

      • Dugi

        you should inherit the lifetime update for pre-2008

        • GREGORY BEASLEY

          @Dugi, thanks for not forgetting us. You are one in a million.

    • Madeline Erickson

      Awesome! Thank you!

    • yochaivaadia

      hi dugi i adds up to $217 but i dident saw anywhere in my account that i was updeted to the loyalty program please check this

      • Dugi

        Its not visibly flagged at the moment, but if your account is over $175 it will be flagged before we release the update.

        • yochaivaadia

          @Dugi, ok thanks!

    • MichaelMcD

      Awesome! Between the leveling/professions and the gold academy, I’m set! Thanks!

    • MATHEWN

      Hi dugi,

      I’ve been using your guides since 3/28/2007 however looking at the total spent i’m only at $142 i currently own all your available guides however i think the site is not showing me the original purchase of the base guild in which case that would put me in your new threshold.

      Regards Mathew

      • Dugi

        You should already have the lifetime updates anyway for pre Nov 2008 purchase, but I will check your account and fix it.

        • MATHEWN

          @Dugi, thanks

    • DaleMc

      So if I already bought every guide it only adds up to $110. This is lame if you ask me.

      • Dugi

        it should add up to more than that, Some accounts may display $0 for a purchase, this is an error please during our past database migration,. I have looked up all your purchase and fixed it.

    • Brent

      I thought this was actually pretty cool. There aren’t too many other companies out there in the world that value older customers the way they should, and I think this is a very nice way to show older customers you care. Keep it up Dugi, I love your guides and like the guy you talked about in the video, probably couldn’t level without them.

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